TERMS AND CONDITIONS OF TRADE – GOODS & SERVICES
1. Definitions
In these Terms and Conditions of Trade:
"Account" means the Customer's account with the Vendor.
"Customer" means the person or entity making the application or any person acting with ostensible authority on behalf of the Customer. "Goods" means goods and/or services supplied by the Vendor to the Customer at any time.
"Guarantor" means any party executing a guarantee of the Account with the Vendor. "Order" or "Orders" means the order or orders of the Customer to the Vendor to supply Goods.
“Contract” means any contract between the Vendor and the Customer for or in relation to the sale and purchase of goods.
"Vendor" means Gelpro Australia Pty Ltd or associated entities.
2.WHOLESALE ACCOUNT TERMS
You must have a valid Australian ABN.
You must have a physical retail presence.
We are currently not accepting wholesale stockists that are online only or intend to sell online.
We reserve the right to terminate your account for any reason at any time.
WHOLESALE ORDER TERMS
Products are in minimum quantity packs.
All wholesale orders require full payment upfront and need to be placed via our online portal.
If you have multiple stores, please ensure you edit the shipping address for each location when placing the order.
Please ensure your details are up to date by clicking on your profile tab
3. Acceptance
Each Order shall constitute acceptance by the Customer of these Terms and
Conditions of Trade.
4. Prices
Prices are subject to change with notice. All Orders will be charged at the vendor’s current price at the date of order of the Goods. The vendor will endeavour to give the customer reasonable notice of any price changes, but it shall be the customer’s obligation to satisfy themselves as to pricing at the time of placing an order.
5. Delivery
Where the Order makes provision for delivery then delivery shall take place at the place stated in the Order. If no place is indicated then delivery shall be made at the physical address of the Customer set out in the application.
6. Time of Performance
Time shall in no case be of the essence. The Vendor shall not be responsible for any delay in delivery of the Goods and the Customer shall not be entitled to cancel orders because of any such delay. PROVIDED THAT where the vendor becomes aware of any unexpected or unreasonable delay after an order is placed the parties will negotiate in good faith. Dates for delivery are given in good faith and are not to be treated as a condition of sale or purchase. Delivery by the Vendor to a carrier is deemed to be delivery to the Customer.
7. Terms of Payment
Unless otherwise specified, payment for all Goods shall be made at the time the order is placed.
8. Warranties
Where Goods supplied are defective in terms of any condition warranty or
guarantee or otherwise do not conform to the Order, the Vendor will at its discretion replace or repair any faulty Goods or pay the Cost of replacing them, but only if a claim is made by the Customer within seven days of delivery of the Goods time being of the essence.
9. Cancellation
The Customer shall not be entitled to cancel an Order other than as allowed pursuant to these Terms and Conditions of Trade.
10. Returns
a) The Customer shall not be entitled to return the Goods other than as allowed pursuant to these Terms and Conditions of Trade.
b) Faulty or wrongly supplied goods.
c) Goods correctly supplied cannot be returned without the prior consent of the Vendor, and a re-stocking fee may be charged. No credit will be allowed for goods returned in dirty or damaged condition or not in original undamaged packaging.